Frequently Asked Questions
Everything you need to know about your Voduz Hair journey.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the UK and Ireland. International delivery times vary by location, usually ranging from 7-14 business days.
What is your return policy for hair tools and products?
We offer a 14-day return policy for unused and unopened products in their original packaging. For hygiene reasons, hair care liquids and brushes cannot be returned once opened.
Do Voduz electrical tools come with a warranty?
Yes, all Voduz electrical styling tools come with a 12-month manufacturer's warranty from the date of purchase against any electrical or manufacturing defects.
Are Voduz hair care products cruelty-free?
Absolutely. We are committed to ethical beauty, and all our hair care formulations are 100% cruelty-free and never tested on animals.
Can I track my delivery?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your parcel's progress.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa and Mastercard, as well as secure digital payment options like PayPal and Klarna for flexible financing.