Returns & Exchanges

At Voduz Hair, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return any unused item in its original packaging within 14 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our customer care team via email with your order number and reason for return to receive your unique return authorization code.

• 2.
  Pack Your Items

  Securely place the unused products in their original brand packaging, ensuring all heat-styling tools include their protective sleeves and cables.

• 3.
  Ship to Voduz

  Affix the provided return label or use a tracked courier service to send your parcel back to our fulfillment center for inspection.

• 4.
  Quality Check and Refund

  Once our warehouse confirms the item is in resaleable condition, your refund will be processed back to your original payment method within 5-7 business days.